FAQS
Find everything you need to know about memberships, bookings, programs, and policies—all in one place.
General
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If you can’t get into your WHCA online account.
Please DO NOT CREATE A SECOND ACCOUNT.
Instead, contact our admin staff here or at 403 283 0464 ext. 6.
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Yes! Anyone from Calgary and the surrounding area is welcome to be a member at our association. We’re excited you want to be here!
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Please contact the WHCA Planning Committee with any comments, concerns, or questions you may have about development and construction in West Hillhurst.
Please contact the WHCA Transportation + Mobility Committee with any comments, concerns, or questions you may have about pedestrian, driver, or cyclist safety in West Hillhurst.
Racquet +
Fitness Centre
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Visit our Squash page for more information.
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Visit our Tennis page for more information.
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Visit our membership flowchart here!
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The Racquet + Fitness Centre is only accessible via the entrance located off of 19 St.
If you have parked in the arena lot, walk towards the field.
There is a concrete path leading towards the tennis courts.
Follow it down towards the building and you will see a sign that says “Racquet Club” - please enter here.
Sports + Programs
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If you want to cancel a program registration, please contact Kennedy. Fees may be charged if cancellation is made within 2 weeks of the program start date.
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Sometimes exceptions can be made to age requirements on a case-by-case basis.
Contact Chris in regards to sports programs.
Contact Kennedy in regards to all other WHCA programs.
Memberships
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Visit our membership flowchart here!
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No - our WHCA Annual Membership has an expiry of a year from purchase date. Ex. if you bought your membership on May 1, 2026, it will expire on May 1, 2027.
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Memberships can be purchased online, in person, or over the phone. Visit our memberships page for more information.
Facility Bookings
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Visit our Gymnasium Booking page for more information.
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Visit our Arena Booking page for more information.
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Discounts on Arena Bookings are available for families with a WHCA Annual Membership. $55/hour ice is available Monday-Friday from 8am-4pm. MUST BOOK A WEEK IN ADVANCE TO RECEIVE DISCOUNT.
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Please contact Camila in regards to all facility bookings and cancellations.