FAQS
Find everything you need to know about memberships, bookings, programs, and policies—all in one place.
General
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If you can’t get into your WHCA online account.
Please DO NOT CREATE A SECOND ACCOUNT.
Instead, contact our admin staff here or at 403 283 0464 ext. 6.
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Yes! Anyone from Calgary and the surrounding area is welcome to be a member at our association. We’re excited you want to be here!
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Please contact the WHCA Planning Committee with any comments, concerns, or questions you may have about development and construction in West Hillhurst.
Please contact the WHCA Transportation + Mobility Committee with any comments, concerns, or questions you may have about pedestrian, driver, or cyclist safety in West Hillhurst.
Racquet +
Fitness Centre
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Visit our Squash page for more information.
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Visit our Tennis page for more information.
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Visit our membership flowchart here!
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The Racquet + Fitness Centre is only accessible via the entrance located off of 19 St.
If you have parked in the arena lot, walk towards the field.
There is a concrete path leading towards the tennis courts.
Follow it down towards the building and you will see a sign that says “Racquet Club” - please enter here.
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External Coaching
West Hillhurst Community Association authorizes designated fitness, sport, and racquet professionals (including approved contractors) as the only individuals permitted to provide instruction at the facility.
All other coaching, instruction, or personal training is prohibited.
Coaching may include two or more of the following:
Using more than one ball on the court
Feeding balls by hand or basket
Providing repeated instruction
Demonstrating technique or shot execution
Using cones, pylons, tape, or other training aids
Playing with individuals significantly below your skill level who are not immediate family (parent, child, or sibling)
Sports + Programs
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If you want to cancel a program registration, please contact Kennedy. Fees may be charged if cancellation is made within 2 weeks of the program start date.
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Sometimes exceptions can be made to age requirements on a case-by-case basis.
Contact Chris in regards to sports programs.
Contact Kennedy in regards to all other WHCA programs.
Memberships
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Visit our membership flowchart here!
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No - our WHCA Annual Membership has an expiry of a year from purchase date. Ex. if you bought your membership on May 1, 2026, it will expire on May 1, 2027.
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Memberships can be purchased online, in person, or over the phone. Visit our memberships page for more information.
Facility Bookings
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Visit our Gymnasium Booking page for more information.
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Visit our Arena Booking page for more information.
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Discounts on Arena Bookings are available for families with a WHCA Annual Membership. $55/hour ice is available Monday-Friday from 8am-4pm. MUST BOOK A WEEK IN ADVANCE TO RECEIVE DISCOUNT.
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Please contact Camila in regards to all facility bookings and cancellations.

